FAQ

Photos & Downloads

How can I purchase a photo?


1- CHOOSE A FILE and add to cart. Select the desired type of license. You can choose between Web Ready (ideal for web use) or Original File (ideal both for web use or printing). 2- CHECKOUT: You can keep shopping or just click the CHECK OUT button 3- PAYMENT: Make sure that everything you ordered is in your cart. Fill the BILLING and PAYMENT information (credit card only). 4- REVIEW & PLACE ORDER 5- The DOWNLOAD LINK will be sent to your e-mail with your purchase receipt. It will be available for 30 days from the purchase date. While downloading from our link should be easy, we understand that technical difficulties arise that are often out of your hands. Please feel free to contact us if you need any assistance.




What are the image sizes and formats available for download?


Our images are delivered in original size or web only use to best suit your needs. The original sizes have the best-quality option available. For us, this images are suitable for large prints as well as digital use. Original files comes in 300 DPI (dots per inch). For print, 300 DPI is the standard, while 72 DPI is the standard for web use. When creating content intended for screen viewing, you can adjust the DPI using common image editing tools. The file formats available for download on the site are JPEG. We also have different versions for the same photo. For special requests please e-mail chriskittler@me.com We understand that technical difficulties arise that are often out of your hands. Please feel free to contact us if you need any assistance.




Do you have more photos from a specific theme?


Yes! We have many variations of the same theme. For special requests, contact us at chriskittler@me.com




What is an Extended Use License?


This license offers images, illustrations and photos for commercial purposes. This license extends from web and digital to print use, and does not require the owner to be credited.





About

Who is Chris Kittler?


Click here to find more about the photographer Chris Kittler.




Where are you located?


We are proudly based in San Diego, California. However, we do not have a phisical store (yet). To contact us send an email to chriskittler@me.com





Billing

Why is my card not being accepted?


If you’re having problems completing credit card purchases online, we will gladly help you. If your credit card is declined repeatedly, please contact your credit card institution for more information.